DR. S.V. SINGH, OMBUDSPERSON - E-mail ID: ombudsperson@santosh.ac.in

Healthcare quality and safety is at the forefront globally. Organisations all over the world are committing resources and practices to reduce the risk of hazards and improve patient experience and clinical outcomes. The knowledge and expertise required to implement and manage this domain has become a specialized field. There is a dearth of talent and leadership to drive this change across the healthcare industry. Santosh Deemed to be University is a premier Medical University offering Medical and Dental programmes in various streams collaborated with MAX Healthcare [Industry Partner], one of the most admired and globally recognized network of hospitals that have achieved the highest level of service and medical excellence. This has been achieved through visionary leadership, strong emphasis on standardized processes and guidelines, accreditation, audits and continuous improvements. This framework underpins all aspects of work and culture. Based on this felt need, and the need to scale up and contribute to nation building, a unique new course has been developed extensively covering theoretical and practical aspects of running quality and safety programs in a world class setting. The program will be delivered through didactic sessions, practical learning, bed-side teaching and mentored by the most experienced mentors. Students will be participating and collaborating with diverse multi-disciplinary teams and will understand the role of leadership and clinical governance. The two-year degree program will provide advanced insights in the subject of quality and safety, build leadership skills including problem solving and critical thinking, and position the students in leading roles in the hospital quality management program. They will have the confidence to teach junior student and staff, to do complex data analysis, develop new programs and conduct research in identified elective subjects.

Eligibility                                            :              MBBS / Health Sciences / Allied Health Sciences from recognized University

Duration of the Course                    :              2 Years

Examination                                      :              Year-end Examination


1st Year Curriculum:                  :

  • Healthcare Delivery Systems
  • Patient Centered Care
  • Quality Management & Quality Improvement Tools
  • Measuring Quality
  • NABH Standards
  • Audit tools
  • Documentation
  • Patient Safety
  • Facility Management
  • Legal & Statutory requirements
  • Leadership Skills (Part : 1)


2nd Year Curriculum:

  • Basics  Bio Statistics
  • Basics of Epidemiology
  • Introduction to public health
  • JCI Accreditation
  • Health Management, Health Policy, Health Economics and Financing
  • Research Methodology
  • Electronic Health Records, IT and Quality
  • Strategic Planning
  • Future Of Healthcare
  • Medico legal aspects of healthcare
  • Clinical Governance
  • Leadership Skills (Part :2)


Career Prospects:         


On completion of the M.Sc. Healthcare Quality Management programme the students will be absorbed:

  • Into various High Quality Hospitals and Clinics to establish Quality Healthcare to the patients.
  • Abroad for establishing quality in their Clinics and Hospitals for increasing patient foot falls.
  • Public/Private Hospital Operations
  • NGO’s– Health Project Management
  • Healthcare Consultancy Planning & Designing Hospitals
  • Specialized Diagnostic and Laboratory Services
  • Healthcare Regulatory Bodies